WhatsApp API + AI Chatbot

Your 24x7 Sales & Support AssistantInside WhatsApp

Most travel conversations already happen on WhatsApp. helloGTX turns them into a structured sales, support and automation channel connected to your CRM.

Use the official WhatsApp Business API for secure, scalable communication.
Give teams one shared inbox with ownership, notes and full customer context.
Let AI answer common travel questions, qualify leads and hand over when humans are needed.

See WhatsApp in Action

WhatsApp Command Center

Shared Inbox Live

Bali Family Trip AI qualified - hot enquiry

Dubai Visa Query Assigned to support

Goa Payment Follow-up Reminder scheduled

Travel Conversation CRM synced

Need Bali for 4 nights in June with flights.

Sure. Please share number of travellers and budget range.

4 adults, around 1.8L total.

Lead scored hot. Assigned to sales with package suggestions.

Lead Captured Owner Assigned Bot Handover

Channel Snapshot

24x7 Instant replies

API Official setup

Official API setup Approval, templates and reliable messaging handled cleanly.

Human handover AI assists first, then routes conversations to the right owner.

Official API

Send notifications, updates and reminders at scale with secure WhatsApp Business API setup.

Shared Inbox

Give sales and support teams one place to assign, reply, note and track every chat.

Travel AI Bot

Answer common questions, capture intent and suggest packages before the lead goes cold.

Built for Scale

WhatsApp Is Not the Problem. Manual Handling Is.

As enquiries grow, response time drops and follow-ups get missed. helloGTX adds structure, automation and CRM visibility to the channel customers already prefer.

Built for Scale

WhatsApp Is Not the Problem. Manual Handling Is.

As enquiries grow, response time drops and follow-ups get missed. helloGTX adds structure, automation and CRM visibility to the channel customers already prefer.

Personal WhatsApp

Fast for one person, difficult for a growing travel team.

No shared ownership
Missed replies and repeated answers
No CRM history
No compliant bulk messaging

helloGTX WhatsApp API

When WhatsApp is personal, teams lack visibility. A shared inbox keeps ownership clear and prevents duplicate replies.

Assign chats to team members
Use internal notes for collaboration
Link full chat history to CRM records
CRM-linked conversation history

Turn WhatsApp from a personal chat tool into a measurable sales and support workflow for your travel business.

API Messaging

helloGTX Travel Official Business Account

Template

"Booking Confirmed — Your Bali trip for 4 is locked in." 9:42 AM

Reminder

"Payment due in 2 days for your Dubai package." Scheduled

Status Alert

"Your flight PNR 6E2049 has been ticketed." 10:05 AM

CRM Sync

"Lead synced to Priya (Sales) — Singapore Honeymoon." Synced

Official WhatsApp API Integration

Consumer WhatsApp is not built for business scale. helloGTX helps you use official API messaging for secure, reliable communication.

Official WhatsApp API approval and setup
Notifications, updates and reminders at scale
Secure messaging linked with leads and customers
Keep conversations reliable, compliant and connected.

Team Chatbox

Singapore Honeymoon Sales owner assigned

Open

Visa Document Query Support note added

Pending

Payment Reminder Follow-up scheduled

Queued

Team Shared Inbox

When WhatsApp is personal, teams lack visibility. A shared inbox keeps ownership clear and prevents duplicate replies.

Assign chats to team members
Use internal notes for collaboration
Link full chat history to CRM records

No duplicate replies. No lost conversations.

AI Travel Bot

Need Thailand in May for a family of 4. 9:14 AM

AI Sure! Sharing family-friendly Thailand options for May... Auto-reply

Intent Thailand, family trip

Budget $0.02L total

Dates 12–17 May

P Handover Routed to Priya · Sales

AI Chatbot That Understands Travel

Generic bots struggle with travel context. helloGTX AI is tuned for travel enquiries, packages, booking status and support flows.

Auto replies to repeated questions, 24x7
Lead qualification with smart follow-up questions
Package suggestions and human handover when needed
AI responds first, your team stays in control.

Automation in Action

Meta Lead Flow

Booking Status

Payment Alerts

Voucher Updates

WhatsApp Automation in Action

Automate the moments your team repeats every day, while keeping every action visible in the CRM.

Capture leads from Facebook and Instagram ads
Send booking updates, reminders and payment links
Support customers with vouchers, documents and status checks
Your team spends less time chasing and more time closing.

Your team spends less time chasing and more time closing.

Sales + Support

Use WhatsApp as a Structured Business Channel

Respond faster, reduce repetitive work and keep travel conversations connected to the actual customer journey.

API Approval

Setup support for the official WhatsApp Business API and message templates.

Team Ownership

Assign chats, track owners and keep accountability visible for every conversation.

CRM Context

Connect WhatsApp history with leads, bookings, customers and follow-ups.

Smart Qualification

Ask the right questions for destination, dates, traveller count and budget.

Human Handover

Move complex or high-value chats from bot to the right team member instantly.

Conversion Tracking

See which WhatsApp enquiries become quotations, bookings and revenue.

Sales + Support

Use WhatsApp as a Structured Business Channel

Respond faster, reduce repetitive work and keep travel conversations connected to the actual customer journey.

Instant Replies

Answer common questions quickly, even outside office hours.

Lead Qualification

Capture intent, dates, budget and traveller details before handover.

Linked History

Keep every message visible beside CRM leads and customer records.

Automated Alerts

Send reminders, status updates and support messages without manual chasing.

Ready to Automate WhatsApp for Your Travel Business?

Give customers faster answers and give your team a cleaner workflow.

Book a Demo

Capture Lead details from chat

Convert Quote and follow up

Enquiry

Qualified

Quoted

Booked

No Missed Chats. No Manual Chaos. Just Faster Travel Conversations.

helloGTX makes WhatsApp useful for a growing team by combining official API messaging, CRM context, AI replies and human control.

Respond instantly to new enquiries and existing customers
Route important chats to sales or support with clear ownership
Use AI for repetitive answers while humans handle decisions
Keep WhatsApp conversations visible inside the CRM workflow

FAQs

WhatsApp API Questions

Is this the official WhatsApp API? -

Yes. helloGTX works with the official WhatsApp Business API for scalable and reliable business messaging.

Can AI handle real travel enquiries? +

Yes. The AI bot is built for travel workflows such as destinations, dates, package suggestions, booking status, documents and handover to sales or support.

Can humans take over chats? +

Yes. AI can qualify or answer first, then hand over the chat to a team member with the full conversation context.

Does this work with Meta ads? +

Yes. Leads from Facebook and Instagram campaigns can be routed into WhatsApp and synced with the CRM.

Can booking data be accessed on WhatsApp? +

Yes. Customers can receive supported booking updates, vouchers, reminders and payment-related messages through connected workflows.